NewBeginnings | FreshStart Counseling Group, LLC

A brighter tomorrow begins with the fresh start you make today.

Insurance

Health Insurances Accepted

Rates are based on type and duration of service: 

  • **PLEASE NOTE: Coaching sessions are private pay and are not covered by insurances.  These are not special prices for counseling but instead are fees for private pay coaching sessions which are not paid by insurance.
  • Marriage counseling is also not covered by insurance.  Couples must select family counseling (as this is covered under health insurance) or individual counseling (if the identified client has a mental health issue that is effecting the marital relationship).
  • You are required to verify your insurance prior to your appointment.  If insurance and co-pay are not verified, you will be required to pay for the session out of pocket.
  • Individual: (45 minutes)
  • Couples/Marital/Premarital: (60 minutes)
  • Family: (60 minutes)
  • Group: (90 minutes)
  • Workshops/Counseling Intensives/Seminars/Retreats: Time varies

**Costs vary based on type of service and duration. A sliding fee scale is provided for those without insurance. Please call for further information.   


Accepted Methods of Payment: 

  • PLEASE CONTACT YOUR INSURANCE PROVIDER prior to your appointment to determine your co-pay amount and/or deductible amount to be fulfilled.  It is best to know this upfront as opposed to being billed for this at a later date and possibly risking collections.
  • Payment is required prior to treatment. Accepted methods of payment outside of insurance include cash, credit cards, cashapp or through your secure client portal.   
  • Any  returned debit payments will result in a service charge fee of $35 that is due prior to scheduling your next appointment.  

Insurance: 

  • NewBeginnings | FreshStart Counseling Group is an authorized provider for many insurance companies and managed health care plans.  
  • Please call our office to determine if your insurance is accepted. 
  • Please verify insurance prior to your appointment.  Depending upon your particular health care plan, prior authorization may be required before your initial appointment takes place.  Clients must contact their health care provider to determine if mental health services are covered by their policy.   

Schedule and Cancel Appointments: 

  • You will receive a SMS appointment reminder 24-hours in advance of your scheduled appointment.
  • You are able to schedule appointments through the office and online (just click the appointments tab).
  • In the event you need to cancel a session, please be certain to do so at leasts 24 hours in advance. Late cancellations provided under 24-hour notification will be assessed 50% of the cost of the session. No-shows result in being charged the full cost of the session.  All payments are to be paid in full at the time of the service.
  • For further information or to schedule an appointment with a live counselor please call our office at 248-200-7676 or mobile (248) 469-0954.  

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